Proof of Delivery Software Your Dispatch Team Can Trust
Capture photos, signatures, and delivery exceptions with proof of delivery software built for big & bulky and retail fleet operations.
Updated 2026-05-25
What is proof of delivery software?
In practice
- Driver opens stop in the mobile app
- Capture photo of item placement or installation
- Collect customer signature when required
- Record exception codes for failed or partial delivery
- Sync status to dispatch in real time
- Export or reference POD for customer disputes
Operational example
A building materials dealer requires photo POD for every jobsite drop; Patcho attaches images to the stop so customer service resolves disputes in minutes instead of calling drivers.
Operational challenges
- Photos trapped on driver phones
- Paper signatures lost
- No standard exception codes
- Billing disputes without evidence
How Patcho helps
- Mobile POD tied to each stop
- Real-time sync to dispatch
- Exception codes aligned to operations
Capabilities
Photo capture
Document placement and condition.
Signatures
Capture acceptance when required.
Exception codes
Failed, partial, and refused deliveries.
Real-time sync
Dispatch sees completions immediately.
Related terms
Frequently asked questions
What is proof of delivery?
Documentation that a delivery was completed or why it failed—photos, signatures, and notes tied to a stop.
Does Patcho work for furniture and appliance POD?
Yes. POD is built for service-heavy, high-value deliveries.
Can customer service see POD immediately?
Yes. Completions sync from the driver app to dispatch in real time.
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