White glove
White Glove Delivery Software for Premium Final Mile
White glove delivery software for two-person crews, premium handling, customer experience, and proof of delivery.
Updated 2026-05-25
What is white glove delivery software?
White glove delivery software supports premium final-mile service: two-person crews, placement or light assembly, damage prevention documentation, and high-touch customer communication.
In practice
- Tag stops with white glove service level
- Assign trained two-person crews
- Send premium branded notifications
- Capture detailed POD and placement photos
- Log damage claims with evidence
- Review service-level performance weekly
Operational example
A premium furniture carrier documents room placement with photos for every white glove stop, reducing claim resolution time.
Operational challenges
- Service level mixed on same routes
- Claims without documentation
- Customer expectations higher than standard parcel
How Patcho helps
- Service-level aware dispatch
- Rich POD
- Branded communication
Capabilities
Service levels
Separate white glove from threshold delivery.
Crew assignment
Match skilled teams to stops.
Premium POD
Photo evidence for claims.
Related terms
Frequently asked questions
What is white glove delivery?
Premium inside delivery with placement or light assembly, often requiring two-person crews and extra care.
How is white glove different from standard furniture delivery?
Higher touch, longer stop times, and stricter documentation—software should reflect service level on each stop.
Related pages
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